With the advent of Double Eleven, the volume of express delivery has entered a peak period. For consumers, while enjoying the convenience of online shopping, they still need to beware of the risk of personal information leakage-face-to-face slips affixed to express parcels are becoming a profit-making tool in the hands of some people.
Recently, the media reported that express delivery bills were sold in bulk at clear prices on the Internet, and the situation was rampant. A reporter from Sino-Singapore Jingwei found that express delivery and face-to-face sales have become an industrial chain. Not only are some people selling online, but buyers also buy express delivery orders, with a minimum of only 2 yuan.
“Dear, do you have any ideas? A high price!”
Express delivery bills are commonly understood as express delivery bills affixed to the package. They are mainly used to record the sender, recipient, and type of goods and other related information. It also contains private information such as the recipient’s name, phone number, and home address.
After reports by CCTV Finance and other media, Baidu’s “Miandanba” has “not shown in accordance with relevant laws, regulations and policies.” However, through QQ group search, multiple express face order transaction groups can still be found.
China-Singapore Jingwei reporters randomly joined several face-to-face trading groups. In order to evade system monitoring and crackdowns, criminals will use some code words instead, express delivery orders are usually referred to as “materials” and “goods”. “Is there any material? High price!” “Distribution, private chat”, in the QQ group, people continue to publish express delivery information.
“Clothes, shoes, food, electronic cigarettes, cosmetics, decorations, watches, necklaces, which one do you need?” In a “face-to-face exchange group”, an agent Xiaochen (a pseudonym) who claims to have “goods” in his hands ) Quotation.
The “goods” in Xiaochen’s hands are express orders. He revealed that his “goods” were obtained from the WeChat business channel. “There are more clothes and food (types of noodles), and there are 300 or 400 copies a day, regardless of the express company, each is 3 yuan. “Xiaochen also specifically emphasized that the “goods” in his hands are all real-time face-to-face orders of the day.
According to China-Singapore Jingwei reporters, criminals will strictly distinguish between express delivery orders. For example, real-time face-to-face and historical face-to-face, in addition, it will also be distinguished according to the type of goods in the express.
The real-time face order refers to the face order “freshly baked” that day, also known as the “same day order”. The historical face orders usually have a time difference of more than a few days. From the perspective of insiders, these face orders have already been used by others. They are second-hand or third-hand information, and the value is not high.
According to the types of goods in the express, the face orders are also divided into several types. According to Xiaowu (a pseudonym), a buyer who bought the face order, the price of the face order varies according to the type of express. If it is a women’s clothing express, a face order is 2.5 yuan. The express delivery of cosmetics, skin care products, and maternal and child products is 2.7 yuan per sheet, and the daily express delivery is 2 yuan per sheet.
Why is the distinction so detailed? Xiaowu explained that this has something to do with the purpose of the face-to-face information.
“The products purchased by a person and the recipient address can reflect the level of consumption. Most of the personal information collected through the face-to-face order is used for promotion and requires a certain consumption ability. The express face-to-face order also has a chain of contempt. For example, we do not Receiving the face-to-face bills of men’s express delivery, not the face-to-face bills of Pinduoduo and Extreme Rabbit Express, and the recipient address is colleges and universities. These all mean that this customer has no spending power and is useless to us.” Xiaowu said.
However, there are also criminals who do not distinguish this way. Another buyer who acquired the real-time face-to-face order stated that no matter what is in the express, the face-to-face order will be 3 yuan per piece.
Where does the express delivery form come from? Where to go?
Whether it’s a sale or an acquisition, where does such a large number of express orders come from?
During an interview with a reporter from Sino-Singapore Jingwei as a buyer, a person who claimed to be a courier company in charge of scanning face-to-face slips said that he can contact about 5,000 pieces of express delivery every day, “there is sufficient face-to-face order for sale.”
“I have seen receipts on the Internet these days. I would like to inquire about them for a few dollars.” The above-mentioned person also said, “If you need real-time receipts, I can shoot them directly on the spot.” , He sent a photo of the courier’s face-to-face, which can clearly see the recipient, purchased items, telephone number, address and other information.
According to a CCTV financial report, criminals “undercover” the express delivery company, causing a large amount of information to be sold.
Recently, the Ningbo police in Zhejiang Province discovered that in order to obtain the personal information contained in the express delivery for illegal profit, a criminal gang entered the express delivery company through temporary employment, and then used the machine to sort the express parcels to secretly take the pictures of the express delivery, and then summarized them on the Internet. Reselling.
In April 2021, the police in Handan, Hebei, cracked a case of illegal theft of personal information. After the criminals bought the internal employees of the express company, they illegally logged into the internal system of the express company to obtain the customer’s personal information, and then sold the information to overseas fraudsters for precision fraud.
It is reported that scammers usually pretend to be “e-commerce customer service” or “courier”. The fraudulent methods used include “send return link, defraud bank account information”, “courier loss, merchant compensation” and other categories. Among them, “online shopping claims category” is currently a relatively high type of fraud.
In late September, the topic of “160,000 scammed by UP master’s narrative within 30 minutes” became a hot search. According to the victim’s account, she received a call from a courier claiming to be a Shentong courier on the same day, and the other party stated that compensation was required for the loss of the parcel. The other party accurately reported her pseudonym and courier number on the courier slip on the phone, so she relaxed her vigilance, believed the other party, and was led into the trap step by step.
Buying and selling personal information is illegal!
There are many hidden dangers in express delivery. The “Personal Information Protection Law” that came into effect on November 1 clearly stipulates that buying and selling personal information is illegal. According to legal experts, buying and selling personal information carries a maximum sentence of 7 years in prison.
A reporter from China-Singapore Jingwei noted that the “Personal Information Protection Law” specifically stipulates the obligations that need to be fulfilled for personal information processors that provide important Internet platform services, a huge number of users, and complex business types, such as establishing and improving personal information protection compliance. Institutional system, regularly publish personal information protection social responsibility reports, accept social supervision, etc.
In fact, in terms of protecting users’ personal privacy, the express delivery industry launched a privacy face-to-face service as early as 2017. Compared with regular face sheets, privacy face sheets can hide the key personal information of users with QR codes or asterisks, which basically guarantees that personal information is not leaked. However, the current privacy sheet has not been used on a large scale. Why?
According to experts, the reason why the privacy slips in the express delivery industry are not widely used is that on the one hand, some users do not consciously check or are inconvenient to use when sending couriers. In addition, the use of privacy slips will also increase the courier’s extra workload. .
Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law, said that the “Personal Information Protection Law” also specifically mentions in the obligations of personal information processors that when processing personal information, these personal information should be processed, such as encryption, De-identification, this is the basic safety technology guarantee measure. So for the platform, it is now (the law) particularly clear that this is their obligation. In the past, the privacy sheet may have been an additional obligation for the platform, but now it has become a statutory obligation.