The release information mentioned that Cainiao Direct Delivery has been accelerating the timeliness for the past two years. In most areas, consumers place an order on Tmall supermarket before 11 a.m., and it can be delivered to the door on the same day. Recently, Cainiao’s direct delivery has been upgraded to “next morning delivery”: in key cities, order before 12:00 in the morning, and it can be delivered before 12:00 noon.
Home delivery is also an advantage of Cainiao’s direct delivery. Cainiao CEO Wan Lin recently stated publicly that home delivery is one of the most important things in 2022. Cainiao Direct Delivery, as Cainiao’s self-operated distribution, was built with high standards from the beginning, and has been undertaking door-to-door delivery in recent years. For example, consumers in more than 300 cities across the country will deliver heavy goods such as rice, noodles, grains, oils, drinks, and beverages to Tmall supermarkets, and they also promise to “compensate if they don’t.”
Many consumers said: I finally know that the home delivery of Tmall Supermarket has always been delivered by Cainiao.
Now the “Tmall supermarket style” home delivery has been extended to Tmall Global, 80% of Cainiao bonded warehouses have access to Cainiao direct delivery, and imported goods will also be delivered to your door in the future.
There are various ways of home delivery for Cainiao. In addition to the self-operated Cainiao direct delivery, the franchised Cainiao Station also cooperates with Tmall and Taobao to continue to provide door-to-door options at the end. Some Taobao merchants also have access to the service of providing consumers with home delivery options on the shopping order page.