The above screenshots are all shared by different users. After encountering this tragic situation, players pointed the finger at Sony, saying that the PlayStation packaging caused damage to the product, and even the magic operation of sticking tape directly on the game box.
To make matters worse, one of the users above got in touch with Sony customer service, and after 45 minutes of kicking the ball between the two customers, the answer he got was “no exchange option”. He can choose to return it if he doesn’t want it, or he can choose a 20% off coupon for future game purchases. In fact, even if Sony offers a replacement option, there is no replacement for the goods. Now the stock of this collector’s edition has been transferred to the scalpers and is listed for sale online at a price of up to $1,200.