Nike said in a statement that after the new Chinese version of Nike’s official website is launched, some existing functions still need to be optimized and upgraded, and will return after the optimization is completed.These features relate to “Nike By You”, “Membership Program” and gift cards.
The following is the original Nike statement:
Dear users of the Chinese version of the Nike official website, in order to further enhance our digital service capabilities and bring faster and more advanced membership services and experience to Chinese consumers, we are about to fully upgrade the Chinese version of the Nike official website. The new Chinese version of the Nike official website will meet with you in the middle and late July (the specific launch date is subject to the actual situation).
After the comprehensive upgrade is completed, the new Chinese version of Nike’s official website will continue to serve as Nike’s main digital service platform in China, inspiring sports inspiration and unlocking a new shopping experience.
Important notes for some temporary farewell functions
After the new Chinese version of Nike’s official website is online, some existing functions still need to be optimized and upgraded, and we will return to meet you after the optimization is completed. The following lists some of the functions that will be temporarily removed. They may be closely related to your membership experience, order services, etc., please pay special attention:
Nike By You
The NIKE exclusive customized service, which is deeply loved by the majority of users, will temporarily bid farewell to the service function optimization. If you have a favorite customized product, you can take the time to buy it now!
Member service plan
Nike membership account registration/login and related membership services will be temporarily offline for functional updates after the new Chinese version of Nike’s official website is online. During the suspension of this part of the function, you can directly browse the application page and purchase products as a guest. During this period, for more order inquiry and management services, please contact the NIKE customer service team.
At the same time, we also recommend that you use the activity discounts, membership rights, benefits, etc. (if any) in your member account as soon as possible before the Chinese version of the Nike official website is fully upgraded, and complete the order placement and existing orders according to your needs. After-sales service application.
Gift Card Features
The gift card payment function of the new Chinese version of Nike’s official website will be temporarily offline for optimization. If you have or have bound a Nike gift card to your Nike membership account, please record your important information such as your gift card number and PIN code, so that you can go to the new Nike App and continue to use the gift card to buy your favorite products. For assistance with checking your gift card balance, etc., please contact the NIKE customer service team.
