A PayPal spokesperson said: “PayPal is fully committed to complying with the applicable laws and regulations of the markets in which we operate. We are registered as an electronic systems operator in Indonesia and are in direct contact with the Ministry of Communications and Informatics. Customers can send, receive and receive as usual. and access to their funds. We regret any disruption our customers may have experienced over the weekend.”
Controversial licensing rules in Indonesia in 2020 allow authorities to force registration platforms to hand over some users’ data. There are also policy changes on content moderation. Platforms are required to remove content that “disturbs public order” or is deemed illegal, and if the content removal request is urgent, they have only four hours to comply. Otherwise, they have 24 hours to remove the offending content.
Although the rules were set two years ago, some prominent companies are said to have scrambled to register on time and keep their services available. According to Reuters, Meta, Amazon and Google signed up days before the deadline. However, it appears that the Epic Games Store and EA’s Origin service are still blocked.
