It is understood that among the orders of key merchants, the average meal time for riders decreased by 18% year-on-year, and orders with a wait time of more than 10 minutes decreased by 27%.
Many users said that it is acceptable to take out meals at a slower pace during peak hours, but they still hope to see whether the meals are cooked or not, at least they have a bottom line. Recently, careful netizens found that the status of “the merchant has served the meal” can be seen in the order delivery process after ordering takeout. The takeaway platform said that it is guiding merchants to report in time after the meal is out. At present, more than 70% of the orders can display the status of the meal, and the order page can also see how long the merchant expects to deliver the meal.