This innovative measure can effectively avoid a series of troubles caused by the loss of paper tickets for passengers, and can also reduce the use of paper and contribute to a low-carbon life.
According to the information of China Railway, after the electronic ticket replacement is implemented, the passenger takes the valid ID card used for the ticket replacement and exits the station through the self-service ticket checking device. The 12306 system will send a ticket replacement information notice to the passenger.cell phoneThe client synchronously provides the function of querying supplementary ticket information.
Passengers who need reimbursement can, within 180 days from the date of boarding,Go to the self-service ticket vending machine or station ticket window to exchange for the reimbursement voucher.
For special passenger groups such as elderly passengers and offline passengers, the railway department will continue to provide face-to-face manual acceptance services and support cash payment.
